Fraudulent Phone Calls and Text Messages - 3/15/12
Central State Bank has been made aware that customers, as well as non-customers, are receiving automated calls on their cell phones and landlines with the following general messages:
Phone Call Message
“Your MasterCard account has been locked. Please press 1 now to unlock.”
The recording then instructs the individual to enter their debit card number. There may also be a variation of this phone call that references bank names or asks the customer to enter their debit card number in order to activate it. Please hang up and do not press 1.
Please be advised that these calls are not being made by Central State Bank. This is a phishing attempt by criminals to obtain your personal account information. The criminals are calling telephone numbers randomly and do not know that you are a Central State Bank customer. Never provide your debit card number or any other private information in response to an unsolicited phone call, email or text message.
For additional information on how to protect yourself from identity theft and fraud, please call (231) 882-4462 or (231) 882-4476.
REMEMBER: Central State Bank will NEVER ask you for any private information (such as account numbers, passwords, Social Security numbers) through an unsolicited email, phone call or text message.